Pricing
Priced before we start
Every piece of work has a price agreed in writing before anything begins. Start with the diagnostic, build what you choose, and keep it running with a monthly plan if that suits you.
Projects
Find it, then fix it
Scoping call
Free
Twenty minutes to agree the process, the systems, the days and the fee.
The Throughset Diagnostic
From USD 3,500
Fixed fee, payable on completion. Five working days covers one process across one or two systems. You keep the findings either way.
Build
Fixed price per item
Quoted from the findings, with the assumptions stated. Take the items you want, in the order you want.
Monthly support plans
Keep it running, without a full-time hire
For companies that need someone senior looking after Salesforce and the systems connected to it. Requests come in writing and are worked by the principal. This is not an emergency service.
Essentials
USD 1,250 a month
8 hours a month, about USD 156 an hour
- Fixes and small changes
- Reply within two business days
- Extra hours at USD 195
Core
USD 2,000 a month
15 hours a month, about USD 133 an hour
- Everything in Essentials, plus reports, flows and small automations
- Reply within one business day
- A thirty-minute review call each month
- A health check every quarter
- Extra hours at USD 175
Growth
USD 3,250 a month
25 hours a month, about USD 130 an hour
- Everything in Core, plus light code and integration fixes
- Reply within one business day, ahead of the queue
- A written roadmap every quarter
- A readiness check before each of the three Salesforce releases a year
- Extra hours at USD 165
How the plans work
- Three-month minimum, then month to month with thirty days notice
- Unused hours roll over for one month, up to half of the plan
- Change plan up or down at the end of any month after the minimum
- The first month starts with a short review of your setup, from the plan hours
- Not included: new implementations, data migrations, round-the-clock support and end-user help desk. These are quoted separately
Before you ask
Questions about pricing
Which plan is right for us?
As a rough guide, Essentials suits 5 to 20 users, Core suits 20 to 50, and Growth suits 50 to 75 or anyone running integrations. We will suggest one on the scoping call, and you can change it later.
Do we need the diagnostic before a plan?
No. A plan can start on its own. If there is a bigger problem underneath, we will say so and suggest the diagnostic rather than spending your hours on symptoms.
Why not just hire an admin?
A full-time administrator costs far more each year once salary and on-costs are counted, and one person rarely covers architecture, automation and integrations. A plan gives you senior judgement for the hours you actually need.
What if a request is urgent?
Tell us in the request and we will do our best. The plans are not an emergency service, so anything needing a guaranteed response outside business hours should be covered elsewhere.
Is it only Salesforce?
Salesforce and the systems connected to it, such as finance, payroll, field service and recruitment tools. Where something sits outside what we can help with, we will tell you.
Not sure which fits?
Twenty minutes is usually enough to tell. If it is not a fit, we will say so.