About
Built it before consulting on it
Throughset exists because the problems on this site are ones we have had to fix ourselves, at month end, with somebody waiting on the number.
Fifteen years of owning the systems, not advising on them
The experience behind Throughset was earned inside businesses rather than across a table from them: enterprise Salesforce estates at scaling software companies and a global financial technology firm, where the job was not to recommend an approach but to live with it afterwards.
That includes the work this site is about. A quote-to-cash and CPQ rebuild that took billing calculation errors below 0.1 percent. Professional services delivery run on Certinia, where consultant utilisation, milestones and billing accuracy all resolve through one system. Several regional Salesforce instances consolidated into a single global architecture. Deal desk and approval structures rebuilt so that finance and sales stopped arguing about the same record.
Alongside that, eight years building and running a Salesforce placement platform for a staffing business: rate changes with effective dates, approvals, the timesheet to invoice path, and the portal the contractors used.
It is a different job from consulting on one. It means being the person who gets the call when the invoice run is wrong on a Friday afternoon, and it is where every opinion on this site comes from.
We keep the company small on purpose. The person who writes the findings is the person who builds the fix. Where a job needs more hands than we have, we say so before it starts rather than after.
How we prefer to work
- Small first, so you can judge us cheaply
- In writing, so nothing depends on what was said on a call
- In your systems, on your release process, documented as we go
- Honest about what is not worth doing, including when that costs us the work
Credentials
- Fifteen years in enterprise systems, most of it accountable for the platform rather than advising on it
- Salesforce Certified Application Architect, fourteen certifications in total
- Built inside SaaS, fintech and staffing businesses, not from an agency bench
- AI in production, with a human gate, rather than on a slide
In short
- Founded
- 2026
- Team
- Small and deliberately so
- Works with
- Businesses where work is delivered by people and billed by rules
- Sectors
- Staffing, professional services, software and subscription, field service
- Systems
- Salesforce and CPQ, Certinia, NetSuite, Bullhorn, and whatever sits either side
- Hours
- North American mornings and UK afternoons
What we will not do
The short list, so there are no surprises
Sell you a platform
We take no reseller commission from anybody. The recommendation is only ever about what your business needs.
Bill for discovery by the month
The diagnostic is ten working days and a fixed fee. If it needs to be shorter because your problem is narrow, it is shorter and it costs less.
Put juniors on your build
The person who wrote the findings is the person who writes the code. If that ever changes, you will be told before it does.
The fastest way to judge us is to give us something hard
Bring the month end that went wrong. Twenty minutes is usually enough.